Hyderabad
The biometric system that has made queues hassle-free and systematic queues are finally part of the Indian Railways. The Indian railways are one of the most unorganized places because of the hype and panic people create when traveling. So the South Central Railway headquarters in Secunderabad Station has now launched the biometric token machine at the entry.
The biometric machine installed in the station has a very clear aim to reduce unwanted queues and chaotic processes for passengers who board the unreserved coaches and prevent all possibilities of a fight. The machine will have all the passenger details who have bought a ticket with their basic information like name, PNR number, train number, and destination station.
On their arrival at the station, the machine will capture a finger and photograph as a part of the verification. Post this a token will be generated, which will contain a serial number and the designated coaches for them. In a crowded station like the Secunderabad Railway Station, a biometric machine solves crowd control issues and major confusion among travelers, especially those traveling in unreserved coaches.
With this token system, the traveler can reach 15 minutes before the departure and board his train. The requirement of the Railway Protection Force will gradually reduce and will not require them to control queues near these machines manually. Currently, the station has one such metric at Platform 1 and will soon see a few more in the coming weeks.