Greater RTO services are getting late. Driving licenses and registration cards that are due to arrive home in ten days are still pending for months. Motorists roaming around RTO offices are unable to get services on time. Meanwhile, Traffic Police are slapping challans for lack of documents.
This has become a big headache especially for new motorists and those who are transferring vehicles on their names. More than 60,000 smart cards have been pending in 11 RTOs across the Greater for the past year alone. These cards are normally sent to the recorded addresses by post. But those who are going through the agents are getting them directly within hours.
In Hyderabad, Rangareddy, and Medchal districts, after registering a new car or bike, or commercial vehicle, one has to wait for at least two months before laying hands on the registration cards. As a result, fines are being levied for not having cards during traffic police inspections.
Hundreds of people visit RTO offices daily for services like driving license, vehicle registration as well as renewal, international driving, duplicate RC, driving license. At least 500 to 600 people apply at each RTO office. While the problem is on even before the lockdown, the officials say the delay is due to a shortage in the supply of smart card material.